Terms of service

Terms and conditions

The offers and sales of products on our website www.chiaruzzishop.com are regulated by the following sales terms and conditions.

Products purchased on our website are sold directly by CHIARUZZI S.r.l. Unipersonale.

CHIARUZZI S.r.l. Unipersonale is listed in the Vicenza Business Register under the Economic Administrative Index (Repertorio Economico Amministrativo or REA) n. 183799 – Tax ID Code and V.A.T. no. 01777550243.

CHIAURUZZI S.r.l. Unipersonale‘s registered office is in Italy, Via Divisione Folgore, 7/D - 36100 Vicenza (VI).

Phone Number: +39 0444 924890

Fax Number:  +39 0444 924890

e-mail: info@chiaruzzisrl.com

CHIARUZZI S.r.l. Unipersonale is licensed to sell precious goods by the Questura of Vicenza (Categ. 14/E n. 59/2015).

Within this area customers and visitors can find information regarding products, orders, delivery and payments.



Chiaruzzishop.com offers its products for sale and carries out its online commercial activity aimed only to resellers and business operators of the sector.

These sales terms and conditions relate exclusively to the offer, sending and acceptance of orders of products on the site between the user of the site itself and CHIARUZZI S.r.l. Unipersonale.

The terms and conditions do not pertain to the supply of goods from other entities which may be present in our site via web links, banners or other hyperlinks. We suggest you to consult the individual relevant terms and conditions before making any possible purchase with said entities.



To conclude a purchase contract on our website it is imperative to be registered.

The registration procedure requires that you fill in an electronic form with your personal data and e-mail address. Such data will be handled in full compliance with the current regulations in the matter of privacy protection. After registration you will be given a personal account with exclusive access through a strictly confidential username and password. Such procedure guarantees the Customer and visitor a totally anonymous identification. It will then be Customer's care not to disclose their password to any third party.

Should the account remain idle for a period of time or should the account not comply with the terms and conditions in force on this site, CHIARUZZI S.r.l. Unipersonale staff reserves the right to delete it.

Customer will be held responsible for any possible irregular actions and behaviors in conflict with the regulations in force or with the present terms and conditions, committed by anyone else using the personal account in their place. Customers should immediately report to CHIARUZZI S.r.l. Unipersonale any possible theft or loss of their password, as well as any improper use of the account or password by a third party they might be aware of.


Conclusion of the contract

The Contract entered between CHIARUZZI S.r.l. Unipersonale and the Customer must be agreed as concluded when the order forwarded by the Customer, in the respect of the purchasing procedure shown on the site and after having obtained authorization to debit by the company issuing the credit card used by the Customer for payment, reaches the address of the site, or we receipt a bank transfer, or Customer pays Forwarding Agent or Courier, in case of Cash on Delivery (available only for shipping to Italy).
The order sent by Customer will be binding for CHIARUZZI S.r.l. Unipersonale only provided that the full purchase procedure has been regularly and correctly completed, with no errors being shown by the site.

CHIARUZZI S.r.l. unipersonale is not responsible for any malfunctioning depending on the network operator in charge of data transmission.
By sending the order form to CHIARUZZI S.r.l. Unipersonale the Customer recognizes and declares having read all the instructions provided during the purchasing procedure and accepting the General Conditions in full.

The purchase order form will be stored in the site database for the duration of time necessary to execute the orders.

Once contract is entered, CHIARUZZI S.r.l. Unipersonale will e-mail a receipt for the purchase order received to Customer containing a summary of the essential information already stated on the order form and relating to main characteristics of each purchased item and a clear indication of the price, the payment method chosen by the Customer and the delivery costs.

The Customer must then carefully check the content of such notification and immediately report any errors, inaccuracies or omissions to CHIARUZZI S.r.l. Unipersonale.


Guarantees and product price indication

CHIARUZZI S.r.l. Unipersonale does not sell used, irregular or sub-standard products in comparison to those commonly offered on the market.

The main features of the products are presented on our site inside each product sheet. However, the pictures and colours of the products on sale may differ from the actual ones due to variations in browser and monitor displays.

Products prices could be subject to change due to the fluctuations of the silver price. In any case, once a product has been ordered, its price is confirmed and will no longer be subject to change. The prices of the products indicated in the reserved area of the site www.chiaruzzishop.com are not inclusive of sales tax. The cost of transportation, clearly highlighted during order checkout, is to be paid entirely by the Customer along with any possible additional charges associated with taxes imposed by the laws of the country of destination.

Purchase orders with deliveries to different countries from those listed on the splash page might not be accepted by CHIARUZZI S.r.l. Unipersonale.

In the event of the Customer exercising right of withdrawal, CHIARUZZI S.r.l. Unipersonale may choose not to accept the return of those goods which are deemed to have been qualitatively altered or damaged or which are without their original packaging.